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Writer's picturePoornima Shejal

What is Servant Leadership, and Why does it matter?

Updated: Jul 3



A good objective of leadership is to help those who are doing poorly to do well and to help those who are doing well to do even better.

– Jim Rohn, an American Entrepreneur


Every teammate knows that the leader is “there for them”. The leader is the one who checks in with them constantly to see how their team is, and whether they need any assistance to develop the skills they need to boost their progress.


Furthermore, the leader makes an effort to detect situations from others’ perspectives. He makes decisions with the team’s best concerns in mind and ensures that everyone has the aid and proficiency they need to meet their objectives.


As a result, the team is one of the most successful in the organisation, with low staff turnover and high engagement.


The leader of this organisation is an example of a “servant leader.” In this article, we’ll explore what servant leadership is, and why it matters?


What is Servant Leadership?

Servant leadership is a leadership philosophy in which the goal of the leader is to serve.

At the outset, it is not to be confused with being subservient. The word servant in the phrase implies a serve-first mentality or selflessness in a leader.


The servant leader moves beyond the transactional aspects of management, and instead actively seeks to develop and align an employee’s sense of purpose with the company mission.


Instead of the people working to serve the leader, the leader exists to serve the people. As stated by its founder, Robert K. Greenleaf, a Servant Leader should be focused on, “Do those served grow as persons? Do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants?”


Role of a Servant Leader

A servant leader shares strength, puts the needs of others first, assists the teammates and develops optimised performance, is willing to learn from others and forsakes personal advancement and rewards. Servant leaders concentrate on performance planning, day-to-day coaching, and helping people achieve.


Servant leadership and Importance

Leaders who focus on serving are highly effective. In fact, research shows a positive correlation between servant leadership and employee engagement.


The fruits of these labours are bountiful, servant leadership advocates say. Empowered staff will perform at a high, innovative level. Employees feel more engaged and purpose-driven, which in turn increases the organization’s retention and lowers turnover costs.

Well-trained and trusted staffers continue to develop as future leaders, thus helping to ensure the long-term viability of the organization


Servant leadership is all about making the goals clear and rolling your sleeves up and doing whatever it takes to help people win.

Kan Blanchard

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